--- title: AI Recommendations slug: ai-recommendations docTags: createdAt: 2026-08-01T14:38:04.707Z --- ![](https://api.archbee.com/api/optimize/vi9PxF1_dwBHYhSh7U1Da-3LJMsqLnpmQYBHSSKifRO-20250716-065014.png) ## What is an AI Recommendation? Ever wish your platform could act like a personal concierge, guiding every customer to exactly what they want, even before they search? Now, it can be done with our AI-powered recommendation system, powered by **North AI** By continuously analysing customer interactions, browsing patterns, and purchasing activity, North intelligently recommends products that customers are more likely to purchase. This not only improves product discovery but also creates a more personalised shopping experience, helping businesses increase customer engagement and drive higher order values. *** ## How to Enable AI Recommendations From your **Admin** panel, navigate to the Settings and select **North** **AI section**. You will see five individual placement toggles listed on the screen: - **Recommended Merchants** - **Recommended Products** - **Frequently Paired** - **Checkout Upsell** - **Last Minute Add-ons** Locate the placement you want to manage and click its toggle to turn it **ON **or **OFF**. This will ensure that the Product Recommendations start showing on [Merchant Page](docId\:ym8jcTyosks2IAY1DJ6Ns) and the Merchant Recommendations on the [Discovery Page](docId\:XUdmyX8KPYChqOBaDx2IA). :::hint{type="info"} **Note: **AI recommendations such as recommended merchants, recommended products, frequently paired, last minute add-ons and checkout upsells do not consume AI credits ::: :::hint{type="warning"} **Note: **Disabling any AI Recommendation module will turn off that recommendation type for **all merchants across the platform**. The change is applied globally and will affect every merchant using the platform. ::: ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/K15_9WxT-w98WcfSDeYQw_image.png) ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/m23vC21sp5Unpdr-2X_Eq_image.png) *** ## Personalising the Entire Customer Journey ### AI Recommended Merchants First, we're transforming your main discovery page. The new **"Recommended For You" **section will act as a personalised welcome mat for every user. ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/CivYBrJEVnDTZ5mLVSqpl_image.png) - **For Your Regulars: **When a logged-in customer arrives, the AI analyses their past orders and preferences to showcase stores they're most likely to love. - **For New Visitors: **For guests who aren't logged in, the system automatically highlights your most popular and trending stores, ensuring newcomers see the best your platform has to offer right away. This feature helps customers discover new favourites, making your entire platform feel more vibrant and personalised. ### AI Recommended Products Next, we're giving every one of your merchants a built-in sales expert. Inside each merchant's page, a new **Recommended Products **section will intelligently suggest items to add to the cart. ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/iX_RYVc6siGoqcr5hSoG9_image.png) This is where the AI truly shines. It looks at their order history and the buying habits of thousands of similar users to make the perfect suggestion. ### Frequently Bought Together Frequently Paired recommendations intelligently suggest products that are commonly ordered together with the item selected by the customer. These recommendations are driven by product popularity and similar purchase patterns, helping businesses encourage additional purchases naturally during the ordering journey. ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/n1SNPIHKVmYZiCSyKNLV3_image.png) Instead of customers manually searching for additional items, the platform proactively recommends products that are highly relevant to their current selection. ### Last Minute Add ons Last Minute Add ons are quick product suggestions displayed just before the customer proceeds to checkout. These recommendations are designed to encourage impulse purchases and help customers add extra items to their order within seconds. ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/otFQlsksqYA0sKF5Cq95Z_image.png) It opens a new screen that appears just before a customer proceeds to checkout, showing AI-suggested items they can add to their order with just one tap. ### Checkout Upsell The Checkout Upsell feature displays relevant product suggestions during the checkout process based on the items currently added to the customer’s cart and overall purchasing trends. These AI-powered recommendations help encourage additional purchases right before the customer places the order. ![](https://api.archbee.com/api/optimize/A6k4A417O1V2DGm4H5kN0/dXbWikIG_LlgkWjEWVmVM_image.png) The checkout stage is one of the highest-conversion points in the customer journey, as the customer already has strong purchase intent. Smart Checkout Recommendations help businesses take advantage of this stage by encouraging additional purchases before the order is completed. *** ## Why This Is a Game-Changer for Your Business? - **Boost Sales at Every Step: **Increase individual order sizes with smart product upsells while guiding customers to discover new merchants across your entire platform. - **Create a Truly Personal Journey: **From the front page to the checkout, the AI makes every customer feel understood, building the loyalty that turns casual browsers into repeat buyers. - **Effortless Intelligence: **No complex setup required. Once enabled, all recommendations are automatically generated and optimised by **North AI**. By analysing customer behaviour, product popularity, and purchasing patterns, **North AI **continuously learns from every order to deliver smarter and more relevant recommendations. *** ## Frequently Asked Questions (FAQs) :::ExpandableHeading **Does AI product recommendation work for a single-store setup?** Yes, AI product recommendations also work in a single-store setup. The system analyzes the customer’s past orders and browsing behavior to suggest the most relevant products from that single store. For new customers without any history, it highlights the most popular and trending items from the store. ::: :::ExpandableHeading **How can I remove Recommended Products for a particular Merchant?** First, navigate to the **Admin Panel > Settings > Theme > ** Select the [Merchant Page](docId\:ym8jcTyosks2IAY1DJ6Ns) from the drop-down option, and then select the specific merchant for the one you wish to hide. Now, what you can do is, you can simply hide that section by clicking on the "Eye Icon" on the left panel to hide the "Recommended Products" section. Once the "Eye Icon" is clicked, the recommended products section will not appear for that merchant. :::