Users and permissions
How To Invite Users With Limited Access?
As your business grows, you'll likely need to give other team members, like managers, marketing staff, or customer support agents, access to your admin panel. The "Users and Permissions" section allows you to invite new users and manage who has access to your platform's backend.
How to Access the Users and Permissions Page
- On the Admin panel, click on "Settings."
- Then click "Users and Permissions."
How to Invite a New User
To invite a new member or collaborator with limited access to the Admin panel, click "Invite."
- Enter the email address of the new member or collaborator
Note: An Admin user cannot also be a Merchant user, and vice versa. Therefore, once an email address is invited as an Admin user, it cannot be used to invite the same user as a Merchant user.
- Choose the specific permissions you wish to grant. Adjust the settings and access level by selecting the appropriate options from the list.
Finally, click on the "Save" button to send the invitation. Users can now check their emails to accept the invitation and set up their login details.
Note: If you prefer your business email to be displayed when inviting users, ensure that your Email Service Provider is properly configured.
In case the user does not receive the invite due to potential delivery issues (as no Email service provider guarantees 100% deliverability), resend the invite from the list. The list also provides options to edit permissions or delete users.
Frequently Asked Questions (FAQs)