Order
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To the left, click on "Settings"
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Then click "Order"
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Apart from instant orders, the Order Scheduling feature empowers customers to choose a specific date and time for their orders during checkout. This is based on the availability set by merchants or service providers using their merchant panel.
Note: It is essential to enable this feature when using the platform for service merchants.
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Enabling Tips during Customer Checkout
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- Select Preferred Language: This feature allows you to input information in the customer's preferred language. For example, if a customer selects Spanish, all added information will be displayed in Spanish. Utilize language settings to add or remove language options.
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- Order Tip Description: Add a brief, compelling description or message to encourage more customers to provide tips.
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- Fixed or Percentage: Decide whether tips should be collected as a fixed amount or a percentage based on the order subtotal.
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- Default Options: Provide default tip amounts for customers to easily select during checkout.
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The "Accept Orders" feature provides admins control over order acceptance. In high-order volume scenarios or other issues, admins can temporarily disable order acceptance. The "Custom Message" field allows the display of a prominent message to inform customers about the temporary unavailability of order placement, providing necessary instructions or updates.
Enable delivery instructions and showcase the specified guidelines to drivers during order drop-off. You can predefine delivery instructions, which users can select at checkout. These instructions will be forwarded to the driver app while they are on delivery. Please review the screenshot below for details.
This feature enables you to customize default order types such as "delivery" and "pickup" or add a new one by renaming the "custom" order type. You can also modify their icons for customer checkout. For instance, businesses dealing with service stores can rename "delivery" to "Home Booking" and "pickup" to "Service at Location."
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Customize your store's checkout process by adding extra fields. For example, for a business dealing with liquor stores, you can add fields like ID upload for age verification.
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- Select the Order type in which these extra fields should appear
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- "Select Preferred Languages" to tailor these informations to customer choices.
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- Drag and drop the type of field
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- Enter basic info such as: Required: Whether it should be mandatory for customers to fill during checkout Label: Heading of the field Placeholder: Any note added under the heading
Similarly, you can add more fields and click save.
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Utilize this feature to seamlessly create and apply various external fees to customers during checkout. Whether it's a service fee, packaging fee, global product tax, surge charge during rush hours, or a temporary rain fee during inclement weather, you have the flexibility to customize charges to meet specific needs.
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- Charge Name: Enter the name for the charge to be displayed to customers during checkout.
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- Charge Description: Provide a brief description for internal reference, as it won't be visible to customers.
- Applicable on Merchant or Admin: Decide whether the charge should be configured by the Admin or enabled/configured by Merchants in their general settings. For instance, a packaging fee is typically determined by individual stores and may vary from one store to another.
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- Set Rules: Charge Type: Select whether the charge should be fixed or a percentage based on the order subtotal. Enter Value: Input the specific value for the charge
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- Select Order Type: Select the order type in which this extra charge should be added
Finally, save the charge and toggle the switch to enable, initiating its application.
Lastly, click "Save" and the order settings are successfully configured
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