Serviceable Zones (Global)
This feature is primarily designed for administrators to exert comprehensive control over the areas from which they intend to serve customers at a top-level hierarchy. Stores are required to configure their serviceable areas within the administrative serviceable zones to align with this control.
Note: This setting not only facilitates serving customers but also allows administrators to make decisions regarding the temporary or permanent exclusion of specific areas or cities from service.
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To the left, click on "Settings"
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Then click "Serviceable zones"
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Click "Add Zone"
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- Address: Use the search bar to find your location. Select the desired result from Google Maps.
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- Set Marker: Drag and drop the marker on the map for precise location.
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- Zone Name: Provide a name for internal reference; it won't be visible to customers.
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- Radius: Enter the number and it draws a circle of the mentioned radius from your marker point.
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- GeoFence: Allows you to draw your serviceable areas directly on the map. Multiple GeoFences can be drawn to define various serviceable regions.
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- Set Country: Choose a country from the list where merchants can provide services.
Click "Add" to create the specified zone. You can repeat this process to add multiple zones based on areas or cities.
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- Toggle Disable: To temporarily stop receiving orders from a specific zone (e.g., Birmingham), disable the toggle. You can re-enable it at any time.
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- Deletion: If a zone becomes obsolete, ensure to delete it.
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Click "Save" to update and save the configured settings.
