Membership allows you to create subscription-based plans that customers can join to unlock exclusive benefits across your platform. Whether you want to reward loyal customers with discounts or offer free delivery, Membership helps you build long-term customer engagement while encouraging repeat purchases.

Customers can view membership plans during checkout and add the plan to their cart to activate their membership

By offering memberships, businesses can create a more rewarding customer experience while generating recurring revenue and improving customer retention.

To create the membership plans, from your Admin Panel, navigate to Settings > Membership

Set up and manage every aspect of your membership program from a single place. From enabling memberships and creating subscription plans to configuring benefits, managing members, tracking transactions, and monitoring activity logs, this section provides all the tools needed to build and operate your membership offering.

The Settings tab controls whether memberships are available on your platform.



Toggle Enable Membership to make membership plans available to customers. Once enabled, customers can purchase membership plans at checkout.



You can optionally provide a custom URL where customers can view detailed information about membership benefits. For example, "Membership Terms & Conditions" or "Membership Benefits Page."

Use the Plans tab to create, configure, and manage the membership plan that customers can subscribe to on your platform.

Click Edit to configure the basic membership plan details, including the plan name, subscription price, billing cycle (e.g., monthly or yearly), and the validity period during which the membership will remain active.

Benefits are the core value of a membership plan. Click Benefits within a plan to configure what customers receive after purchasing the membership.



Click Add Benefit. Select the benefits you want to include in the membership plan and click Continue.



Currently, the platform supports:

Provides a discount on customer orders.

For example: 5% off every order or $5 off eligible purchases



Provides discounts on delivery charges.

For example: Free Delivery



Configure the Discount benefit by defining its value, usage conditions, order eligibility, and any restrictions you would like to apply.



This is the title customers will see during checkout. For example: Membership Order Discount



Select how the discount should be calculated.

Applies a percentage reduction to the order value.

Applies a fixed monetary discount.



Members receive free delivery on eligible orders, allowing customers to save on delivery charges while encouraging more frequent purchases through the membership program.



Control whether the discount applies based on delivery distance.

The discount applies regardless of delivery distance.

Apply the discount only when the delivery distance falls within a specified range. This can help manage delivery-related costs.



Define conditions customers must meet before the discount becomes available.



Set when the discount becomes active and when it should end.



Control how frequently the benefit can be used.



Choose which order types and Payment methods qualify for the discount.



Choose whether the membership discount should be available across all merchants on your platform or only for specific merchants.

The Membership feature also allows you to customize how benefits appear to customers.

Within the plan settings, you can modify the display labels shown on the membership card.

Navigate to the Members tab to view all customers currently enrolled in membership plans.

The Transactions tab provides visibility into membership-related purchases and payments. This helps monitor membership performance and revenue generated through subscriptions.

The Activity Logs tab maintains a record of membership-related actions performed across the platform. For example,

This provides transparency and simplifies auditing and troubleshooting.