What is North?

north is hyperzod's intelligent ai platform designed to simplify every aspect of operating your business it combines conversational assistance, business intelligence, ai powered automation, and intelligent content generation into a single experience, helping you complete tasks faster with significantly less manual effort instead of navigating multiple menus or manually performing repetitive actions, you can simply describe what you want in natural language and let north guide you or even complete the task for you north also powers several ai driven capabilities across the platform, including ai recommendations , ai powered catalogue import , and ai customer insights , enabling businesses to automate workflows, improve customer engagement, and make more informed decisions what can north help you with? north is designed to assist you throughout your day to day platform operations some of its core capabilities include platform navigation north can help you locate features and settings across both the admin panel and merchant panel for example, you can ask where can i configure delivery fees? how do i add a new merchant? where can i manage loyalty settings? how do i enable pickup orders? rather than manually browsing through menus, north directs you to the correct location and explains the required steps feature configuration if you're unsure how to configure a particular feature, north provides step by step guidance to help you complete the setup it can assist with configuring areas such as merchants delivery settings taxes loyalty & wallet payment methods promotions driver settings storefront customization apps and integrations and many other platform features this makes onboarding and day to day administration much simpler troubleshooting if you encounter issues while using the platform, north can help identify common causes and suggest troubleshooting steps examples include checkout button is disabled products cannot be selected printer is not printing orders are not being assigned delivery provider isn't receiving orders configuration changes are not reflecting north will recommend possible solutions before you need to contact support business analytics north can also retrieve and explain business data available within your platform you can ask questions such as how many orders were placed today? what is today's revenue? which merchant generated the highest sales? what are my best selling products? which devices are customers using? how many new customers joined this week? instead of manually generating reports, north can quickly surface the information you need let north do the work think of agentic north as an ai team member that can perform tasks on your behalf instead of spending time navigating through multiple screens, simply tell north what you want to achieve, and it will intelligently carry out supported actions across your platform whether it's creating new resources, configuring platform settings, managing promotional activities, updating your catalogue, or assisting with operational workflows, agentic north is built to reduce manual work and help you complete tasks faster example prompts instead of configuring everything manually, simply ask north create a push notification "create a push notification announcing 20% off on all burgers this weekend and send it to all customers tomorrow at 10 00 am" create a coupon "create a coupon named burger20 that gives customers 20% off with a maximum discount of $10 and expires this sunday" design your storefront using north ai north is also integrated directly into the theme builder, allowing you to build and customize your storefront simply by describing the design you want instead of manually configuring every section individually, north can generate layouts, promotional content, banners, product highlights, and even custom sections using natural language simply describe the page or section you want to create, and north will intelligently build and configure supported theme builder components for you example prompts simply describe the page or section you want, and north will build it for you create a grocery storefront "create a clean and modern grocery section with a fresh green theme include banners promoting fresh fruits and vegetables, featured categories, best selling products, weekly offers, same day delivery" ai features powered by north north is more than just a virtual assistant; it is the ai engine powering several intelligent features across the platform these capabilities help automate repetitive tasks, improve operational efficiency, and deliver actionable business insights ai recommendations north generates intelligent product recommendations to help customers discover relevant products based on their shopping behaviour and preferences these recommendations improve product discovery, increase engagement, and help drive higher order values please refer to the guide to explore the ai recommendations https //help hyperzod com/ai recommendations#what is an ai recommendation feature shopping assistant the shopping assistant is another ai powered capability powered by north that helps customers discover products, merchants, and offers through natural conversations instead of relying on traditional keyword searches, customers can simply ask questions in plain language and receive intelligent recommendations and instant assistance throughout their shopping journey customers can discover products using natural language recommend merchants and nearby stores answer store related questions such as opening hours and delivery availability suggest products based on customer preferences and dietary choices assist customers with orders and provide quick access to their order history support multilingual conversations for a seamless shopping experience please refer to the guide to explore the shopping assistant feature ai powered image catalogue import north simplifies catalogue creation by using ai to identify products directly from uploaded images instead of manually creating every product, ai automatically detects product information and assists in building your catalogue much faster, significantly reducing the time required to onboard new merchants or update existing catalogues please refer to the guide to explore the ai powered image catalogue import https //help hyperzod com/catalogue image import ai powered#navigating to the product import section feature ai customer insights north continuously analyzes customer behaviour and purchasing patterns to generate meaningful business insights it helps you understand customer purchasing behaviour spending trends retention patterns high value customers customer segmentation actionable recommendations for engagement these insights enable businesses to make data driven decisions and create more personalized customer experiences please refer to the guide to explore the ai customer insights https //help hyperzod com/ai customer insights#customer insights with north ai feature ai credits ai credits power the north's ai driven actions and automations credits are consumed when using capabilities such as agentic north to perform platform tasks, north ai within the theme builder to generate storefront sections, and the shopping assistant to deliver intelligent customer conversations and recommendations note to help you get started, every account receives $10 worth of complimentary ai credits , allowing you to explore north's agentic capabilities and experience these ai powered features before purchasing additional credits managing ai credits you can monitor and manage your ai credits by navigating to admin panel > billing > ai credits from here, you can view your available ai credits track the total credits used review your ai credit activity and usage history purchase additional ai credits when required purchasing additional credits once your complimentary credits have been exhausted, you can purchase additional ai credits directly from the ai credits page hyperzod offers both predefined credit packages and the option to purchase a custom amount based on your requirements note current conversion $1 usd = 10,000 ai credits simply click buy credits , choose a credit package (or enter a custom amount), and complete the checkout process to continue using north's ai powered capabilities across the platform best practices to get the best results when using north ask clear and specific questions whenever possible the more detailed and descriptive your prompts are, the better north can understand your requirements and generate accurate, high quality results mention whether you're referring to the admin panel or merchant panel if the feature exists in both include the merchant name if your platform manages multiple merchants if north asks a clarifying question, provide the requested information so it can give the most accurate guidance as the ai capabilities continue to expand, north becomes the central intelligence layer across the platform, helping businesses automate operations, improve customer experiences, and make smarter business decisions